Customer Help

At GAZALDUBAI, we want you to be completely satisfied with your purchase. If for any reason you’re not happy with your order, we offer a hassle-free returns policy. Here’s what you need to know:

• You can return any product within 14 days of receiving it, as long as it’s in its original condition and packaging.
• To initiate a return, simply contact our customer support team and provide your order number and the reason for the return. We’ll provide you with further instructions on how to proceed.
• Once we receive your returned item, we’ll inspect it to ensure that it’s in its original condition. If everything checks out, we’ll issue a refund to your original payment method.
• Please note that shipping costs are non-refundable, and you’ll be responsible for covering the cost of return shipping unless the item was defective or damaged.

We want to make the returns process as easy as possible for you, so if you have any questions or concerns about our policy, please don’t hesitate to contact our customer support team. We’re here to assist you and ensure that you have a positive shopping experience at GAZALDUBAI.

We apologize if you received the wrong item from GAZALDUBAI. We understand how frustrating it can be to receive an incorrect order, and we want to make things right as quickly as possible.

If you received the wrong item, please contact our customer support team as soon as possible with your order number and a description of the item you received. We’ll work with you to resolve the issue and get you the correct item as soon as possible.

In most cases, we’ll cover the cost of return shipping for the incorrect item and provide you with a prepaid shipping label. Once we receive the incorrect item back, we’ll ship out the correct item to you at no additional cost.

We take pride in providing excellent customer service and want to ensure that you have a positive shopping experience with us. If you have any other questions or concerns, please don’t hesitate to contact us.

We apologize if your order from GAZALDUBAI arrived damaged. We take great care to ensure that all of our products are packaged securely and shipped safely, but sometimes accidents happen during transit. We want to make things right for you as quickly as possible.

If your order arrived damaged, please contact our customer support team as soon as possible with your order number and a description of the damage. Please also provide any relevant photos or documentation of the damage.

We’ll work with you to resolve the issue and provide a replacement or refund, depending on your preference. In most cases, we’ll cover the cost of return shipping for the damaged item and provide you with a prepaid shipping label.

We take pride in providing excellent customer service and want to ensure that you have a positive shopping experience with us. If you have any other questions or concerns, please don’t hesitate to contact us.

At GAZALDUBAI, we’re committed to providing excellent customer support to ensure that you have a positive shopping experience with us. Here are the ways you can get in touch with our customer support team:

1. Email: You can send us an email at [email protected] with your question or concern, and we’ll get back to you as soon as possible.

2. Phone: If you prefer to speak to someone directly, you can give us a call at +971 58 584 9090. Our customer support team is available to take your call from 10:00 AM to 10:00 PM (GST), 7 days a week.

No matter which option you choose, our customer support team is here to assist you with any questions or concerns you may have. We strive to provide timely and helpful support to ensure that your experience with GAZALDUBAI is a positive one.

If you’ve entered an incorrect shipping address for your order from GAZALDUBAI, please contact our customer support team as soon as possible to correct the mistake. Here are the steps to take:

1. Contact our customer support team: You can send an email to [email protected], use the live chat feature on our website, or call us at +971 58 584 9090.

2. Provide your order number: Make sure to provide your order number so that our customer support team can locate your order and make the necessary changes.

3. Correct the shipping address: Let our customer support team know the correct shipping address you’d like your order shipped to. Please double-check that the address is accurate to avoid any further delays.

4. Verify any additional costs: If there are any additional costs associated with correcting the shipping address, our customer support team will inform you of those charges.

We recommend contacting us as soon as possible if you’ve entered an incorrect shipping address, as we process and ship orders quickly. If your order has already been shipped to the incorrect address, we’ll work with you to try and resolve the issue and get your order to you as quickly as possible.

At GAZALDUBAI, we process and ship orders quickly to ensure that you receive your products as soon as possible. However, if you need to change or cancel an order, please contact our customer support team as soon as possible. Here’s what you need to know:

1. Contact our customer support team: You can send an email to [email protected], use the live chat feature on our website, or call us at +971 58 584 9090.

2. Provide your order number: Make sure to provide your order number so that our customer support team can locate your order and make the necessary changes.

3. Request changes or cancellation: Let our customer support team know what changes you’d like to make or if you need to cancel your order. We’ll do our best to accommodate your request.

It’s important to note that we process and ship orders quickly, so we cannot guarantee that we’ll be able to change or cancel your order once it’s been submitted. If your order has already been processed and shipped, we won’t be able to cancel or modify it.

If you have any questions or concerns about changing or canceling an order, please don’t hesitate to contact our customer support team. We’re here to help you with any issues you may have.

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